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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theodore Rockley

December 15, 2025

5  out of  5
rating by Theodore Rockley
"My family has worked with Tim and his team for years, and it still amazes me the small details which they remember every time I call. I recently have been dealing with an accident caused by an uninsured, under the influence driver, in the middle of the holiday season, while also transitioning back from a recent deployment (so you can say it's been a little stressful here). This team has gone above and beyond to assist me in every way, from the moment they answered the phone asking how my deployment went even remembering what country i was in and job I was doing, to reassuring me things were going to work out and explaining the entire process thoroughly (as this is my first accident resulting in a total loss). I can without a doubt say this team has your back they will fight tooth and nail for you and build positive and lasting relationships with you and your family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jad Mikhail

December 2, 2025

5  out of  5
rating by Jad Mikhail
"Tim Lucas’s office is always ready to help. It is always such a pleasant and easy experience when talking to them. They are so friendly, helpful, and quick to answer questions. A special callout to Diane who is always so nice and ready to take care of us. If you’re looking for an Insurance Agent, then look no further. 5+ stars!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeanette Martinez

November 11, 2025

5  out of  5
rating by Jeanette Martinez
"Diane is very helpful and professional, informative and kind! Everyone in that office is."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emily Brown

November 5, 2025

5  out of  5
rating by Emily Brown
"I have been a customer for close to 40 years. Everyone here is so responsive and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alyssa Stief

November 5, 2025

5  out of  5
rating by Alyssa Stief
"Account Representative, Diane McDonald at Tim Lucas’ office is always awesome to work with. Over the years she has helped me promptly and efficiently with any questions or concerns I have regarding my insurance policies or requesting documentation. As always, thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Bartkowski

November 4, 2025

5  out of  5
rating by John Bartkowski
"I've been with Tim Lucas State Farm for over 15 years and have been very impressed with the service he and his staff provide. Everyone who works there is both capable and considerate. They've been able to address my various insurance needs remarkably well."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Pinon

November 4, 2025

5  out of  5
rating by John Pinon
"Working with Diane McDonald and Tim Lucas is the first time I’ve had an actual agent that I work with. Quite honestly, it is so nice to have someone to reach out to when needed. They make the process easy and are a delight. I would highly encourage working with them!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Yarbrough

October 25, 2025

5  out of  5
rating by Michael Yarbrough
"Monica thank you for your help with our insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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roland gonzalez

October 21, 2025

5  out of  5
rating by roland gonzalez
"Mike was extremely helpful and guided me through the entire claim process!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sandra Moore

October 13, 2025

5  out of  5
rating by Sandra Moore
"We love Tim Lucas’s office! The people are always friendly and very helpful! They feel like friends not just insurance workers. We couldn’t be more pleased with their efficiency and helpfulness. A+ from us! We have all our insurance polices with them! Thank you all!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Denise Denman

September 23, 2025

5  out of  5
rating by Denise Denman
"As a new client of Tim Lucas State Farm Agency, my experience has been positive. Monica Ramirez, my Account Representative has been amazing. She is very knowledgeable and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Todd DeYoung

September 22, 2025

5  out of  5
rating by Todd DeYoung
"This office — the entire staff — is just excellent. Can’t find better insurance people than those at the Tim Lucas office. Friendly. Helpful. Conversational. Quick response. Been with them a few years now and appreciate their attention to detail and being a close-by partner in keeping my assets risk-mitigated."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jordan Ramirez

September 19, 2025

5  out of  5
rating by Jordan Ramirez
"Monica always provides the best customer service and is very informative when it comes to updating me about my policies. Keep up the great work Monica and team, very appreciative of all that you do!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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George Lucas

September 19, 2025

5  out of  5
rating by George Lucas
"Mike was very professional and entire staff very cordial. I guess this is why almost 30 years with Tim Lucas State Farm has kept me happy! Thanks!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vicki Sauer

September 19, 2025

5  out of  5
rating by Vicki Sauer
"I have been with several insurance companies in the past and the team at Tim Lucas State Farm is the best by far. Diane has been so very helpful with everything. Any questions I have she always has the answers. Always willing to help. Thank you for all you do. You are a blessing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Penny Mccormick

September 18, 2025

5  out of  5
rating by Penny Mccormick
"Great customer service friendly employees and I love the prices . Go Diane (aka) Jake 😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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manny canales

September 18, 2025

5  out of  5
rating by manny canales
"Monica Ramirez took care of all our vehicle and home insurance needs. Great prices and I can always depend on her if I have any questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Laura Elliot

August 20, 2025

5  out of  5
rating by Laura Elliot
"I’ve been with Tim Lucas at State Farm for years now. Tim, Diane, and Monica all provide wonderful service and are always happy to answer any questions you may have. They’ll spend as much time as you need to get you what you want and make sure you leave happy. I trust this company and the people behind it."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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William Guajardo

August 15, 2025

5  out of  5
rating by William Guajardo
"I have been very impressed with State farm Tim Lucas location. Monica has been very very helpful to me thanks to her I am getting very good knowledge of everything that State farm offers. Keep up the good work Monica."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James willingham

July 31, 2025

5  out of  5
rating by James willingham
"I recently switched back from Progressive because they couldn’t compare to the service I get from my agent Diane!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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jennifer smith

July 28, 2025

5  out of  5
rating by jennifer smith
"With Tim Lucas and his team, I don't waste time chasing down answers or decoding fine print. One call, (thanks Diane you're the best) they're on it. Zero stress, full coverage, and service that actually feels human!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Justin Willbanks

July 14, 2025

5  out of  5
rating by Justin Willbanks
"Shout out to Mike over at Tim Lucas! Been working with them for a few years now and any time I need something, Mike is always there to get it done. Appreciate what y’all do!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jerome Johnson

May 2, 2025

5  out of  5
rating by Jerome Johnson
"Recently changed from USAA and back to State Farm. Well worth it!! I had an awesome experience working with Diane McDonald!!!"
We responded:
"Thank you, Jerome, for your review and your business. Welcome to Tim Lucas- State Farm agency! Diane and our team work hard for our customers, and we appreciate the compliment!"
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Emma Rakowski

February 18, 2025

5  out of  5
rating by Emma Rakowski
"The staff was very helpful and helped with our move to Texas."
We responded:
"Wow! Thank you so much for the STARS! Welcome to Texas!"
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D Mac

November 17, 2023

5  out of  5
rating by D Mac
"Great staff and great agent. Very knowledgeable about insurance. Great rates. Love Jake with State Farm"
We responded:
"D Mac, Thank you so much! Tim Lucas Agency -State Farm strives to deliver 5 Star satisfaction to all!"